Text AI
Generate listing descriptions from property data. Draft owner and tenant communications. Create property summaries and reports. Edit and refine content with context-aware suggestions.
AI & Automation
AI built into the property workflow.
Practical AI assistance that reduces admin, supports decisions, and works across every module — with human review and permission controls.
AI Capabilities
Text, voice, and chat — working across your property platform.
Voice AI
Dictate notes and updates hands-free. Query property information by voice. Capture inspection observations while on-site. Transcribe meetings and calls for record-keeping.
Chat AI
Module-aware assistant that understands context across CRM, property management, and insights. Ask questions, surface data, and guide workflows through natural conversation.
AI Across Modules
Practical AI use cases for property teams.
Listing Content Generation
Auto-generate property descriptions from attributes, photos, and suburb data. Reduce time spent writing listings while maintaining quality.
Property Summaries
Instant summaries of property history, tenancy details, maintenance records, and financial position for quick reference.
Communication Support
Draft tenant notices, owner updates, buyer follow-ups, and maintenance communications with appropriate tone and detail.
Workflow Prompts
Smart reminders for lease renewals, inspection scheduling, arrears follow-up, and settlement milestones.
Maintenance Assistance
Categorise maintenance requests, suggest priorities, draft work orders, and track resolution progress.
Arrears Workflow
Identify overdue accounts, draft reminder communications, and suggest escalation steps based on your configured rules.
Controls
Human review and permission controls.
AI in Omni Property is designed to assist, not replace, human judgment. Every action can be configured with appropriate oversight.
Permission-Based Access
Control which team members can use AI features and what data the assistant can access. Role-based configuration matches your organisation structure.
Approval Gates
Require human approval for sensitive actions like financial communications, lease changes, or bulk outreach. AI drafts; humans approve.
Audit Trail
Full visibility into AI-generated content, suggestions, and actions. Review what was created, when, and by whom for compliance and quality assurance.